Automated Bill of Lading Intake & TMS Synchronization
Operational Bottleneck
A freight brokerage handling 150+ daily loads experienced severe dispatcher fatigue from manual PDF data entry. Dispatchers spent 3 hours each morning transcribing carrier rate confirmations and bills of lading into their TMS, resulting in frequent pickup window errors and delayed billing.
Engineered Solution
We engineered an event-driven webhook pipeline that intercepts PDF attachments from dedicated dispatch inboxes. Multi-page documents undergo optical extraction, field normalization, and cross-checks against rate quotes before automatically creating the load record inside the TMS.
Deterministic Verification Safeguards
The pipeline verifies weight totals, zip code formats, and accessorial charges against pre-approved contracts. If extracted totals diverge from quote thresholds, the record routes to an interactive Slack card for one-click dispatcher approval.